The Other in the Mirror :Stories from India and Pakistan
EDITOR: Sehyr Mirza
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Ensure the product you are returning is unused, unwashed and in its original condition. If it is used, damaged or soiled the return won't be processed.
Kindly allow 1 to 2 weeks for processing. We will inform you when your return has been processed. Return shipping for the product will be at customer’s expense.
We will send you a return confirmation email post which the product needs to be shipped back to us. We should receive the return shipment within 10 days of issuing the authorization email. Once we receive the product and the defect is certified by our Quality team we would either send you a replacement or issue you a refund for the same through a store credit. The decision on whether a returned item will be approved or rejected lies completely with our Quality team. Return shipping for the product will be at customer’s expense.
All the products are normally dispatched within 24 hours after receiving the order. The average delivery time is 4 to 5 working days in major cities. However, the delivery can take more time depending upon the delivery location. Thank you in advance for your patience. For orders of Rs.1000 and above, the delivery is free. For order below Rs 1000, we charge Rs 50 /order.
In case you want to order from outside India or want to ship a product outside India , drop us a mail at firstname.lastname@example.org with your requirement and we will get back to you